Returns and Refund policy

Returns and Refund policy
Incorrect goods must be notified within 24 hours and returned within 7 days of delivery, You will always have the choice of an exchange or refund.
All goods come With a 90 day warranty from purchase date. If there is a fault with your product we will normally offer a prompt repair, exchange or credit.
To qualify for a refund or exchange the faulty product must be free of faults caused by accident, neglect, misuse or normal wear and tear. Also, incomplete products sent back will not be accepted for a refund or exchange.
Please note that we cannot accept responsibility for items lost in the post without proof of postage. We advise all customers to ALWAYS use recorded delivery.
You can use our Returns Form

Product Returns

First Name (required)

Last Name (required)

E-Mail (required)

Telephone (required)

Order ID (required)

Order Date

Product Information & Reason for Return

Product Name (required)

Quantity (required)

Reason for Return (required)
 Dead On Arrival Faulty, please supply details Order Error Other, please supply details Received Wrong Item

Product is opened (required)
 Yes No

Faulty or other details

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